Terms & Conditions

Effective Date: June 1, 2025
Last Updated: June 3, 2025

Welcome to LabTools.lk! These Terms and Conditions govern your use of our website, services, and products offered at https://labtools.lk/. By accessing or purchasing from our website, you agree to be bound by these Terms.

1. Use of the Website

You agree to use our website for lawful purposes only. You must not use the website in any way that may damage or impair the availability or accessibility of the site.

2. Products and Descriptions

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that the information is free from errors. We reserve the right to modify or discontinue any product without prior notice.

3. Orders and Payments

All orders placed through our site are subject to acceptance and availability.
We reserve the right to refuse or cancel an order for any reason, including pricing errors or stock availability.
Payments must be made in full at the time of purchase through our accepted payment methods.

4. Shipping and Delivery

We deliver to locations as specified on our Shipping Policy page.
Delivery times are estimates only and may be affected by factors beyond our control.
We are not liable for delays in delivery or failure to deliver due to incorrect address details provided by the customer.

5. Returns and Refunds

Please refer to our Return Policy for detailed information. In general:

Items may be returned within 7 days of receipt if they are defective or incorrect.
Items must be unused, in original packaging, and accompanied by proof of purchase.
Refunds will be processed via the original payment method.

6. Warranties and Liability

We provide warranties on select products as specified in the product description.
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
Users are responsible for ensuring that tools are used by qualified professionals as per manufacturer guidelines.

7. Intellectual Property

All content, logos, images, and designs on our website are the intellectual property of Knoweb Pvt. Ltd. or its licensors. You may not copy, reproduce, or distribute any content without our written permission.

8. User Accounts

You are responsible for maintaining the confidentiality of your account information. We are not liable for any unauthorized use of your account.

9. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the site implies acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of Sri Lanka. Any disputes will be subject to the exclusive jurisdiction of the courts in Sri Lanka.

Contact Us

If you have any questions about these Terms, please contact us at:

LabTools.lk
Email: info@knowebsolutions.com
Phone: +94 77 066 6100
Address: No. 422/4th floor, Sanvik Plaza, Wakwella Road, Galle